Welcome to NAZZAH These Terms of Service ("Terms") govern your access to and use of our website Nazzah.com and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
NAZZAH is an online store operating in the United Arab Emirates, offering "fashion apparel, accessories, and lifestyle products" for sale to customers within the UAE.
2. Eligibility
By using our website, you confirm that you are:
- At least 18 years old, or using the site under the supervision of a parent/legal guardian
- Legally capable of entering into binding contracts under UAE law
- Providing accurate and truthful information when placing an order
3. Account Registration
- You may need to create an account to access certain features or complete purchases.
- You are responsible for maintaining the confidentiality of your account login details.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Products & Pricing
- All product descriptions, images, and prices are subject to change without prior notice.
- We make every effort to display accurate product information, but we do not guarantee that descriptions or images are error-free.
- Prices are listed in AED and are inclusive/exclusive of VAT as applicable under UAE law.
- We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.
5. Orders & Payment
- Placing an order constitutes an offer to purchase, which we may accept or decline.
- Order confirmation does not guarantee product availability.
- We currently accept Cash on Delivery
- All payments must be made in full at the time of order, except for Cash on Delivery orders.
- We reserve the right to cancel any order suspected of fraud or unauthorized activity.
6. Shipping & Delivery
- Delivery timelines and charges are outlined in our [Shipping Policy].
- We are not liable for delays caused by circumstances beyond our control (customs, weather, courier delays, etc.).
- Risk of loss and title for products pass to you upon delivery.
7. Returns & Refunds
- Our return and refund policy is detailed in our [Returns & Refunds Policy].
- Items must meet the stated return conditions (unused, original packaging, within the specified return window).
8. Intellectual Property
- All content on this website, including logos, text, images, graphics, and design, is the property of NAZZAH and protected under UAE copyright and trademark laws.
- You may not reproduce, distribute, or use our content without prior written permission.
9. Prohibited Activities
When using our website, you agree NOT to:
- Violate any UAE laws or regulations
- Provide false or misleading information
- Use the website for fraudulent transactions
- Attempt to hack, disrupt, or damage our website or systems
- Copy, resell, or exploit any part of our services without authorization
10. Limitation of Liability
To the fullest extent permitted by UAE law, NAZZAH shall not be liable for:
- Indirect, incidental, or consequential damages arising from your use of our website or products
- Delays or failures in delivery due to third-party couriers or circumstances beyond our control
- Errors or inaccuracies in product descriptions, pricing, or availability
Our total liability, if any, shall not exceed the amount paid for the specific product or order in question.
11. Indemnification
You agree to indemnify and hold harmless NAZZAH, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.
12. Third-Party Links & Services
Our website may contain links to third-party websites or services (e.g., payment gateways, social media). We are not responsible for their content, privacy practices, or terms.
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [Dubai / Abu Dhabi / relevant Emirate].
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of the updated Terms.